Terms & Conditions 

1.     Under current regulations, Social Care Training Limited only provides products and services to a client in an advisory capacity. This does not absolve any client from their legal duties and responsibilities.

2.     The client is solely and wholly responsible for vetting and co-ordinating any advice, information or material received through Social Care Training Limited into its own activities according to the client’s own judgment.

3.     Social Care Training Limited acts in good faith and the client warrants that Social Care Training Limited is in no way liable for any error, omission or matter arising in any way from Social Care Training Limited products or services.

1.     The client accepts that an invoice or receipt reflects the fact that the client has placed an order upon Social Care Training Limited as specified upon the invoice or receipt.

2.     Course bookings taken over the Social Care Training website will be processed within 24 hours and written confirmation of your place will be sent by post within five working days. By submitting an online booking you are entering into a contract with Social Care Training (see our cancellation policy)

3.     The client confirms and accepts these terms and conditions in full and with immediate effect.

4.     Social Care Training Limited provides no credit or account facilities in order to maintain competitively priced products and services.

5.     Payment is due by return and must have cleared in full before products or services will be shipped or supplied by Social Care Training Limited.

6.     Un-cleared payment by the date of a booked on site service constitutes an un-notified cancellation by the client.

1.     Social Care Training reserves the right to alter course dates and venues without liability. In the event of a cancellation where an alternative cannot be provided in respect of that course a full refund will be offered otherwise a credit note will be issued.

2.     Social Care Training are not able to offer refunds for cancellations outside our control, including adverse weather conditions, flooding or industrial action or hotels cancelling the venue or delegates cancelling places leaving the course low in numbers

1.     Cancellation of all booked services

2.     The client agrees that cancellation can only be made by the client if done so in writing and sent by Recorded Delivery to Social Care Training Limited, Po Box 1054, Warrington WA19DA or emailed to courses@sc-training.com.

3.     If Social Care Training Limited has not received written cancellation from the client within 7 days from the date of invoice the client accepts the service booking and these terms and conditions in full and without alteration.

4.     If payment for a booked service has not been made by the client and cleared by the date of the booked service this constitutes and un-notified cancellation by the client and 100% of the invoice total is due immediately.  See (7) below.

5.    For cancellations made in writing more than 90 days prior to the date of the event there will be no cancellation charge.

6.    Cancellations made in writing and received by the Social Care Training between 60 and 90 days prior to the date of the booked service / event are subject to a cancellation charge of 50% on all agreed rates and requirements.

7.    Cancellations made in writing and received by the Social Care Training between 0 and 59 days prior to the date of the booked service / event are subject to a cancellation charge of 90% on all agreed rates and requirements.

8.    Where written cancellation has not been received by Social Care Training  Limited as per (2) above and the client has not paid in time for funds to have cleared in advance of the date of the booked service the client accepts that Social Care Training  Limited will not provide the service due to non payment. In which case, the client agrees to pay Social Care Training Limited 100% of the invoice total overleaf plus administration and interest charges as deemed appropriate by Social Care Training Limited.

1.     The client accepts that a service already invoiced by Social Care Training  Limited can only be transferred to a revised date if agreed with Social Care Training  Limited and confirmed immediately in writing or email by the client via Recorded Delivery and sent to Social Care Training  Limited at Po Box 1054, Warrington WA1 9DA

2.     The client agrees to pay Social Care Training  a Transfer Fee of  £60  plus the revised transfer invoice if the transfer is made within 28 calendar days of the of date of previously booked service.  These must be paid and cleared prior to the service commencing.

3.     The client agrees to pay Social Care Training  a Transfer Fee of £60 plus the revised transfer invoice if the transfer is made within 14 calendar days of the of date of previously booked service. These must be paid and cleared prior to the service commencing.

4.     The client agrees to pay Social Care Training Limited 100% of each previous booking invoice plus the revised booking invoice if a booked service is transferred twice or more. These must be paid and cleared prior to the service commencing.

5.     The client agrees that 100% of all booked on-site service invoices are due immediately if the client transfers a booking date and later cancels.

6.     The client accepts that payment where a booking date transfer has not cleared payment prior to the booked service date constitutes an un-notified cancellation by the client.

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